Answered By: KRS Archive
Last Updated: Jun 16, 2017     Views: 5549

Lexicomp mobile apps give on-the-go access to clear, concise and relevant drug and clinical information. In order to use Lexicomp on your device, you will be required to create a Lexicomp personal account (using your work email) and obtain an access code provided by Lexicomp (expires annually). 
 

May 25, 2017 - Unfortunately there has been an increase in fraudulent use and sharing of the mobile access code, resulting in non-AHS-affiliated people setting up accounts without being authorized. The contractual agreements that we have with the vendors of subscribed resources do NOT extend to sharing the mobile access codes; nor do they allow access by unauthorized users, or continued use for employees no longer with AHS.

As part of the set-up process for the Lexicomp mobile app, users must register an account with Lexicomp. In the past we have asked that only institutional email addresses are used. However, many users have instead signed up using personal email addresses. These accounts have all been cancelled.

All AHS employees must use their AHS-affiliated work email address to set up personal access to the Lexicomp mobile app (eg. @albertahealthservices.ca, @ahs.ca, @covenanthealth.ca, @capitalcare.net.)

Authorized AHS users who are affected may contact the Lexicomp support team (Monday to Friday, 6:00 to 15:00 via phone - 1.866.397.3433, option 3) to get their account switched from the personal email address they have been using to their AHS-affiliated email address.

Any accounts that are or continue to be registered using personal or non-AHS email addresses will be subject to cancelation by Lexicomp at any time, and without notice.

How to update your expired Lexicomp Access Code:

 

Note: Updating requires a few different steps a) Logging on to the non-app version of Lexicomp with your personal username and password b) Copying/pasting the new access code to your account while logged in above on a computer, and c) Going back to your device and hitting Update within the app.

 

1. Access Lexicomp from an AHS/Covenant Health computer, or sign into Lexicomp remotely using your AHS/COV login.

2. Click on the "Mobile App Access" icon at the top of the right hand column:

3. You will be asked to select your device, and whether you are new (installing for the first time) or existing customer (already have the app and need a new access code), and be provided with an ACCESS CODE and instructions (Note: If you are unable to view the onscreen instructions, you may have success with an alternate web browser such as Firefox or Chrome.)

Step 1 - Add Subscription to Your Account

  1. Visit http://www.lexi.com/account/.
  2. Enter your Email Address and Password; click Log in.
  3. In the Subscriptions section, locate Add a Subscription by Code.
  4. Copy the Authorization Code from the instruction page; click Add Subscription.
  5. Once you receive a successful activation message, follow the step 2.

 

Step 2 - Update Mobile Device

  1. Open the Lexicomp app on your device.
  2. Tap the Update icon, place check marks next to the databases you wish to update, or tap Select All and then tap Update.
  3. After the update is complete, tap the Lexicomp icon in the lower right corner.
  4. Select an icon to begin accessing your Lexicomp Mobile App subscription.

 

 

How to install the Lexicomp mobile app:

 

Note: Installing the app requires a few different steps a) Creating a personal username and password in the non-app version of Lexicomp   b) Copying/pasting the new access code to your account while logged in above on a computer  c) Installing the app from the app store to your device, and d) Logging into the app with your new username/password and running the update within the app.

 

1. Access Lexicomp from an AHS/Covenant Health computer, or sign into Lexicomp remotely using your KRS barcode/pin.
 

2. Click on the "Mobile App Access" icon at the top of the right hand column:

3. You will be asked to select your device, and whether you are new (installing for the first time) or existing customer (already have the app and need a new access code), and be provided with an ACCESS CODE and instructions (Note: If you are unable to view the onscreen instructions, you may have success with an alternate web browser such as Firefox or Chrome.)

Step 1 - Add Subscription to Your Account

  1. Visit http://www.lexi.com/account/.
  2. Click on the Create Account button to create your new Lexicomp account. Enter your registration information and click Create Account. You must register with your AHS affiliated organizational e-mail address (@ahs.ca, @covenanthealth.ca, ect). You will need this email and password again during step 2 of these instructions to sign into your account on your phone.
  3. Click Log in now.
  4. Enter your Email Address and Password; click Log in.
  5. In the Subscriptions section, locate Add a Subscription by Code.
  6. Copy the Authorization Code from the instruction page; click Add Subscription.
  7. Once you receive a successful activation message, follow the steps below.
    • If you receive a "The product code is not valid" message, please confirm the code was entered correctly and try again.

Step 2 - Mobile App Installation

  1. On your iOS device, tap on the App Store icon and search for Lexicomp, or on your Android device, tap the Play Store icon and search for Lexicomp.
  2. Select Lexicomp and tap Get or Free, or Install.
  3. Open the Lexicomp app on your device.
  4. Please read the license agreement and tap Accept.
  5. Enter your email and password and tap Sign In. If you forgot your password, click Forgot Password.
  6. If prompted, please select SD Card for database storage.
  7. You will receive an Account Synced message. Tap OK to this message.
  8. You must download the databases before you can begin accessing your subscription.
  9. Place check marks next to the databases you wish to install, or tap Select All and then tap Update.
  10. If prompted, tap OK.
  11. After the update is complete, tap the Home icon in the lower right corner.
  12. Select an icon to begin accessing your Lexicomp Mobile App subscription.

 

For additional information about the functionality of the Lexicomp app and some quick tips, click here or view the attachment below.

Lexicomp is also available to answer any update/account related questions Monday to Friday, 6:00 to 15:00 via phone (1.866.397.3433, option 3.)

 

Chat with KRS